Privacy Policy

Introduction

Eqan for Information Technology LLC ("EqanTech", "we", "us") is committed to protecting the privacy of individuals who visit our website and use our services. This policy explains what personal data we collect, why we collect it, and how we handle it.

This policy applies to eqantech.com and all services provided by EqanTech.

What we collect

We collect the following categories of personal data:

• Full name and company name
• Work email address and phone number
• Enquiry type and message content submitted through our contact form
• Technical data such as IP address, browser type, and device information
• Usage data including pages visited and time spent on the site

How we collect data

We collect data through:

• Enquiries submitted through the online webform on our website
• Cookies and similar tracking technologies
• Analytics tools that record website usage
• Content delivery and automated bot protection services

How we use data

We use your personal data to:

• Respond to your enquiries and provide the services you request
• Improve our website and services
• Send administrative communications related to your enquiry
• Ensure the security and proper functioning of our website
• Comply with legal obligations

Data sharing

We do not sell your personal data. We may share data with:

• Service providers who help us operate our website and services (hosting, email delivery, analytics)
• Professional advisors where required
• Law enforcement or regulatory bodies when required by law

All service providers are contractually required to protect your data and use it only for the purposes we specify.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for 24 months unless you request earlier deletion. Technical and usage data is retained for 12 months.

Your rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise any of these rights, send us a request through the online contact form. Choose the enquiry type that fits and describe the request in the message.

Changes to this policy

We may update this policy from time to time. The effective date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

Contact

If you have questions about this privacy policy or how we handle your data, contact us through the online contact form, or write to:

Eqan for Information Technology LLC

Office 403, 4th Floor, Sharman Building, Wasfi Al-Tal Street, Khalda, Amman, Jordan